Member Support

Getting Started

Can I create an account if I don’t have a mobile phone?

Yes, enter your email address. You’ll receive a code in your email…

Login to GapWallet for the first time

To login to GapWallet and create your account, simply enter your mobile number or email address. You’ll instantly receive a six-digit code. Enter the code into the Member Portal or the mobile app and you’ll be logged in. Accounts are associated with mobile numbers.

Create a New Account on Mobile

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Mobile Apps

How do I reset my password on the mobile app?

To keep it simple, we don’t use traditional usernames and passwords. We can never remember passwords, either. To access your account, simple enter your mobile number or email. You’ll receive a six-digit code. Enter your code in the login screen and you’ll be logged …